SERVICES AND PROCEDURES
1076 SERVICES PROVIDED BY EACH ADMINISTRATIVE UNIT
| ADMINISTRATIVE UNIT | SERVICE PROVIDED | ACCESS REQUIREMENTS | SCHEDULES | RATES |
| GENERAL DIRECTORATE | FAIR CENTER ADDRESS | ————– | 8:00 a 14:30 | ————– |
| PROJECTS | PROJECT ELABORATION | ————– | 8:00 a 14:30 | ————– |
| CONFERENCE CENTER | CELEBRATION OF ACTS, EVENTS, CONFERENCES AND CONFERENCES | ACCORDING TO EVENT | ACCORDING TO EVENT | ACCORDING TO EVENT |
| CELEBRATION | CELEBRATION | ACCORDING TO EVENT | ACCORDING TO EVENT | ACCORDING TO EVENT |
| ADMINISTRATION | ADMINISTRATION | ————– | 8:00 a 14:30 | ————– |
| MAINTENANCE AND SAFETY | MAINTENANCE AND SAFETY | ACCORDING TO EVENT | ACCORDING TO EVENT | ————– |
1077 RULES GOVERNING THE SERVICE
- Law 39/2015, of October 1, on the Common Administrative Procedure of Public Administrations.
- Law 40/2015, of October 1, on the Legal Regime of the Public Sector.
- Legislative Decree 1/2012 of April 21, which approves the consolidated text of the laws governing commercial activity in the Canary Islands and regulating the commercial license
1078 REQUIREMENTS AND CONDITIONS OF ACCESS TO THE SERVICES, INCLUDING SCHEDULE, RATES, RATES OR PRICES
1080 CHARTERS OF SERVICES PREPARED AND, IF APPLICABLE, COMMITMENTS ASSUMED AND DEGREE OF COMPLIANCE THEREOF
1081 CATALOG OF PROCEDURES, INCLUDING THOSE OF A TAX NATURE, IF APPLICABLE, WITH AN INDICATION OF THOSE AVAILABLE IN ELECTRONIC FORMAT
Access to the catalogs through the following link https://infecar.sedelectronica.es/dossier.1
1082 PROCEDURE FOR THE PRESENTATION OF COMPLAINTS AND CLAIMS ABOUT THE OPERATION OF THE SERVICE
Suggestions and complaints sheet
1083 NUMBER OF CLAIMS AND NUMBER OR PROPORTION OF ACCEPTED OR RESOLVED IN FAVOR OF THE INTERESTED PARTIES
| NUMBER OF CLAIMS DURING THE YEAR | 2017 | 2018 | 2019 | 2020 | 2021 |
| PRESENTED | 15 | 24 | 31 | 20 | 5 |
| RESULTS | 15 | 24 | 31 | 6 | 0 |
| Proportion of accepted or resolved in favor of the interested parties | 100% | 100% | 100% | 30% | 0% |
1084 REGISTRY OF PERSONAL DATA PROCESSING ACTIVITIES.
INFECAR performs the registration and processing of personal data, in accordance with the provisions of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights and the Data Protection Regulation (RGPD) 2016/ 679, its development regulations and any regulations applicable at all times in relation to the personal data to which they have access in relation to their activity.
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